Sowmya is a one year baby suffering from heart problem.She has the following heart problems

So, the case is very critical. Generally the babies having this kind of problems has to be operated at 3 months age.But the baby has completed one year. The weight is 4kg which is far below than a normal 1 year baby(10kgs).

We consulted Narayana Hrudayala (NH),Bangalore. As soon as we gave brief introduction about the case, doctor have asked his co doctor to do the ECHO test(1K) for free without the adminstrative hassles. I am really impressed with the way Mr Devishetty has laid the principles of the hospital. The mantra in NH is never reject a case. All the cases has to be operated and NH is the one of the best and affordable hospitals in India. And any failure, they will have status meeting. The hospital is clearly not money minded thats what our team members felt about the hospital in many cases.

We consulted another surgeon who does a second opinion. Even he was interested in our work and requested NH autorhtiies to reduce the operation cost and also referred us personally to the Charity trust at NH. With the surgeon's help, the operation cost was reduced from 1,80,000 to 1,40,000. We also got approval from NH charity for 1 lakh. We will be paying 40K from our pocket. Even the surgeon helped us in joining the baby immediately with the blood reports which is usually not the case. He took personal interest and he said he will take personal interest for any cases that we refer in future too. The baby is admitted now and we are waiting for operation date.

The operation is a success. The joy we experienced in doing so cannot be measured.

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• ANIL KUMAR BVN, PAVAN.